Accessibility

Buoy cares about accessibility

We want everyone to be able to use this website. If something isn’t working for you, please tell us and we’ll fix it where we can.

Our commitment

We design and build for all users, including people who use assistive technologies. Accessibility is part of how we plan, write, design and test our site.

Standards we aim to meet

The design of this website aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2 level AA. We review the site periodically to maintain and improve compliance.

Browsers and devices

The site works on current versions of major browsers on desktop and mobile. If you experience an issue on your device or browser, let us know the details so we can investigate.

Documents and alternatives

If you need content in a different format (for example, accessible PDF, large print or HTML), contact us at [email protected]. We will provide an accessible version as quickly as we can.

Third-party content

Some content or services we link to are provided by other organisations. We can’t guarantee their accessibility, but we’ll pass on feedback and look for better options.

Feedback and complaints

If you find an accessibility problem, or have a suggestion, please contact us at [email protected]. We aim to respond within 2 business days. If you’re not satisfied with our response, let us know and we’ll escalate your complaint.

Date of statement

This statement was last updated on 25 August 2025.